Oshawa / News

Oshawa: Oshawa Power launches upgraded virtual assistant Watt, available 24/7

Oshawa Power has upgraded Watt, its virtual assistant, which is now available around the clock on the utility's website to answer common questions and help with tasks including understanding a bill, setting up or managing a pre-authorized payment plan, and reporting or checking a power outage.

By Daily Durham News

Nov 4, 2026, 10:07 p.m. ET1 min read

A black smartphone with a blank screen beside a white keyboard on a wooden desk. — File photo: a smartphone beside a keyboard. (Photo: Pixabay via Pexels, free to use under the Pexels License) · Credit: Pixabay via Pexels

Oshawa Power has upgraded Watt, its virtual assistant, which is now available 24/7 on the utility's website, Oshawa Power says.

Watt can answer common questions and help with tasks including understanding a bill, setting up or managing a pre-authorized payment plan, reporting a power outage, checking outage status, and finding information about programs and services, Oshawa Power says.

The assistant is designed to give faster, clearer answers without waiting on hold, and it can connect customers to a live representative during business hours if needed, Oshawa Power says. Customers can still reach the utility by phone or in person.

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